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eCAS® can help to significantly reduce telecommunication expenses. eCAS lets you access business-critical information from virtually anywhere, providing hard data that improves your ability to make informed business decisions. eCAS collects call detail records (CDRs) from switches, processes and stores the records, and provides management reports/analytics, alerts and dashboards. This Web browser-based call accounting software is designed for small to mid-size organizations with VoIP or TDM switches. The system consolidates key voice and data network management functionality in a single application that addresses cost allocation, traffic analysis, personnel productivity, client and project code charge back and toll-fraud.
Features and benefits summary
- Powerful and flexible reporting engine
- Measures productivity and identifies ways to decrease telecom expenses
- Tracks emergency calls, international abuse, internal harassment, and more
- Isolates important information in seconds
- 3D dashboards monitor key data trends
- Tested and certified by most leading switch manufacturers
- Support for VMware® Virtual Server
- Easy setup wizards and context sensitive help
- Available as hosted software or as a managed service
- Entirely Web browser-based
- Quickly output report data into Excel®
- Support for Windows Vista® and Mozilla® Firefox®
- Cost-effective call accounting for organizations of all sizes
Applications for call accounting
Today, call accounting applications extend well beyond the telecom or IT department; call accounting can benefit virtually every department in your organization. Properly used, call accounting systems can help you define employee productivity expectations, track emergency 911 calls, allow your organization to reconcile phone bills, and even identify possible abuse of the telephone network.
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