Avaya is a leading global provider of next-generation business collaboration and communications solutions, providing unified communications, real-time video collaboration, contact center, networking and related services to companies of all sizes around the world.
Our customers throughout Maine and New Hampshire enjoy the benefits of Avaya IP telephone systems. The flexibility of using IP or digital telephones distinguishes Avaya from other solution providers. The IP telephones have the advantage of being easily moved throughout the office without involving a technician. The digital phones are great for areas where no Cat5 cable exists. Avaya IP telephones and digital telephones look and function the same.
VoIP telephone systems allows users to have IP telephones in remote locations such as branch offices, clinics or homes. VoIP also enables many of our customers to use smart phones and tablets as extensions on the IP telephone system. Simply adding Avaya mobility applications from the "app store" turns these devices into VoIP telephones with the ability to communicate through voice, email, chat and video.
Working closely with over a dozen hospitals, we understand the complex level of communications required to support critical care. We offer better communications for colleges and universities, local school districts, non-profits, municipalities and businesses of all sizes in Maine and New Hampshire.
The Avaya IP Office scales up to 2,000 users. It offers features to smaller businesses that were once only available to larger organizations.
This IP telephone system can tie together up to 32 locations with one management interface. And with a full line of IP and Digital telephones, it will work in just about any environment.
Click here for more videos showing Avaya IP Office applications.
The Avaya Communication Manager platform meets the needs for those businesses with over 1,000 users. It also provides advanced applications for larger contact centers. The Avaya Aura® Contact Center Suite creates a single integrated customer queue, regardless of the type of media or modality, including voice, video, email, chat or social media, and delivers a highly personalized customer experience.
Click here for videos showing Avaya Communication Manager, Avaya Session Manager and Avaya Conferencing for CM.
We believe that today's technology will help you collaborate better with your team and your customers. It no longer matters where you are located to communicate effectively.
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I’d like to take a moment to let you know how impressed I was with both Matt and Tyler during our recent network upgrade. I worked closely with Matt for several days. He is knowledgeable, professional, and fun to work with. I worked with Tyler yesterday and he too was very knowledgeable and professional, and he took the time to explain things well.
Other staff members also commented on what a joy they were to work with. Matt and Tyler were especially patient with me. As the IT Manager I specialize more in administration and cohesion of our systems. Wiring is not my specialty, so I had several questions.
In general, it was just very reassuring to work with a great team of professionals and we thank them, and anyone else at NE Communications that helped along the way. I hope we won’t ever need troubleshooting assistance but if we do, I’m confident that NE Communications will be there and ready to help. I would highly recommend your company to anyone who asks.
IT Manager Caron Engineering, Inc.