More and more "Cloud Based" solutions are popping up all of the time. Telephone systems, video conferncing, data processing and storage and wireless access are all being offered in the cloud. Complete Unified Communication systems with mobility applications and contact center reside in the cloud.
So, what is the cloud? It's pretty simple really. The cloud refers to applications that you can use in your business but are "hosted" somewhere else. Typically these applications are hosted in a data center. These data centers have "back-up" data centers designed to keep your business applications running smoothly in the event of a catastrophic failure in the primary data center.
Cloud based solutions have some advantages and disadvantages when compared to premise based solutions, where you, the customer own he equipment. Some of the advantages incude no cost for system upgrades or ongoing maintenance charges. Some of the disadvantes include no local survivability if your data connection to the cloud should fail (there are some survivable options that can be implemented for a cost), adding features may incur costs and limited options should you decide you don't like your service provider.
If you would like to discuss your business needs with one of our professionals, please contact us.
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I’d like to take a moment to let you know how impressed I was with both Matt and Tyler during our recent network upgrade. I worked closely with Matt for several days. He is knowledgeable, professional, and fun to work with. I worked with Tyler yesterday and he too was very knowledgeable and professional, and he took the time to explain things well.
Other staff members also commented on what a joy they were to work with. Matt and Tyler were especially patient with me. As the IT Manager I specialize more in administration and cohesion of our systems. Wiring is not my specialty, so I had several questions.
In general, it was just very reassuring to work with a great team of professionals and we thank them, and anyone else at NE Communications that helped along the way. I hope we won’t ever need troubleshooting assistance but if we do, I’m confident that NE Communications will be there and ready to help. I would highly recommend your company to anyone who asks.
IT Manager Caron Engineering, Inc.