Combine the benefits of IP telephone systems, mobility applications, video conferencing services and data network products to ensure fast, efficient and secure communications for your business.
These applications offer voicemail to email, presence, chat and video with content, all from one easy to use interface on multiple devices.
Stay connected to your team members whether you are using a telephone, computer, tablet or smartphone.
Receive calls from smartphones, tablets and PC's ensuring that your workforce will remain productive without being tethered to one location.
Presence and collaboration tools let you know who's available when you need to share information.
Coach and train your employees and agents effectively.
Screen capture tools that allow you to combine video from the desktop and synchronize it with the recorded voice.
Reports and dashboards that provide both agents and supervisors with actionable data. This information can be monitored from smartphones and tablet devices.
Compliant with HIPAA and Sarbanes-Oxley to keep your data safe.
Cickly locate key words or phrases within call recordings with Speech Analytics.
Easily create customer satisfaction surveys to receive feedback from clients.
Gain Visibility into the calling patterns of the business by tracking all of the calls in and out of your telephone systems.
Increase the productivity and efficiency of your sales and customer support teams.
Easy to use and compatible with all types of telephone systems.
Self-amplified and central-amplified speakers, paging amplifiers, modular zone paging equipment, and digital telephone peripheral equipment.
We engineer IP paging systems and speakers that utilize your data network infrastructure.
I’d like to take a moment to let you know how impressed I was with both Matt and Tyler during our recent network upgrade. I worked closely with Matt for several days. He is knowledgeable, professional, and fun to work with. I worked with Tyler yesterday and he too was very knowledgeable and professional, and he took the time to explain things well.
Other staff members also commented on what a joy they were to work with. Matt and Tyler were especially patient with me. As the IT Manager I specialize more in administration and cohesion of our systems. Wiring is not my specialty, so I had several questions.
In general, it was just very reassuring to work with a great team of professionals and we thank them, and anyone else at NE Communications that helped along the way. I hope we won’t ever need troubleshooting assistance but if we do, I’m confident that NE Communications will be there and ready to help. I would highly recommend your company to anyone who asks.
IT Manager Caron Engineering, Inc.