Business Telephone Systems

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Unified Communications

  • Combine the benefits of IP telephone systems, mobility applications, video conferencing services and data network products to ensure fast, efficient and secure communications for your business.

  • These applications offer voicemail to email, presence, chat and video with content, all from one easy to use interface on multiple devices.

  • Stay connected to your team members whether you are using a telephone, computer, tablet or smartphone.

     

Avaya Cloud Office

 

 

Call Recording Services

  • Coach and train your employees and agents effectively.

  • Screen capture tools that allow you to combine video from the desktop and synchronize it with the recorded voice.

  • Reports and dashboards that provide both agents and supervisors with actionable data. This information can be monitored from smartphones and tablet devices.

  • Compliant with HIPAA and Sarbanes-Oxley to keep your data safe.

  • Cickly locate key words or phrases within call recordings with Speech Analytics.

  • Easily create customer satisfaction surveys to receive feedback from clients.

 

Call Accounting

  • Gain Visibility into the calling patterns of the business by tracking all of the calls in and out of your telephone systems.

  • Increase the productivity and efficiency of your sales and customer support teams.

 

Paging

  • Easy to use and compatible with all types of telephone systems.

  • Self-amplified and central-amplified speakers, paging amplifiers, modular zone paging equipment, and digital telephone peripheral equipment.

  • We engineer IP paging systems and speakers that utilize your data network infrastructure. 

 

 

 

 

One Number, One Solution.  800.464.7585