Combine the benefits of IP telephone systems, mobility applications, video conferencing services and data network products to ensure fast, efficient and secure communications for your business.
These applications offer voicemail to email, presence, chat and video with content, all from one easy to use interface on multiple devices.
Stay connected to your team members whether you are using a telephone, computer, tablet or smartphone.
Coach and train your employees and agents effectively.
Screen capture tools that allow you to combine video from the desktop and synchronize it with the recorded voice.
Reports and dashboards that provide both agents and supervisors with actionable data. This information can be monitored from smartphones and tablet devices.
Compliant with HIPAA and Sarbanes-Oxley to keep your data safe.
Cickly locate key words or phrases within call recordings with Speech Analytics.
Easily create customer satisfaction surveys to receive feedback from clients.
Gain Visibility into the calling patterns of the business by tracking all of the calls in and out of your telephone systems.
Increase the productivity and efficiency of your sales and customer support teams.
Easy to use and compatible with all types of telephone systems.
Self-amplified and central-amplified speakers, paging amplifiers, modular zone paging equipment, and digital telephone peripheral equipment.
We engineer IP paging systems and speakers that utilize your data network infrastructure.
We are pleased to offer the most complete all in one cloud solution for your business communications with Intermedia Unite.
This cloud solution offers unified communications, collaboration, data back-up and restore, video conferencing and multi-channel contact center with skills-based routing, call-back queuing, and a full suite of reporting tools. Fully native to the cloud offer, these applications do not rely on any third party developers.