Recording Library also provides quality management through scorecards, which are a great way to evaluate the performance of users or
groups based on the recording. You have three question options when developing your scorecards: yes or no, 1–10 ratings, and free form questions.
You can also see who’s being recorded, which ports are in use, and whether or not you’re out of ports with Recording Library’s feature,
Recording Monitor. This feature is supported on VRTX, Mitel’s Route Point, and Cisco’s Built-In Bridge.