Xima Chronical

Our Base License (Standard Reports)

Our base license includes Standard Reports and Cradle to Grave. These two features are the framework of Chronicall and provide an intuitive system that makes managing your team simple.

 

Cradle to Grave

Cradle to Grave stores and displays every event that takes place during a phone call, which means you can easily look at a call from “hello” to hang up. You can see whether there was a transfer, how long they waited on a hold or queue, how many users the client spoke with, how many calls were missed, and more. Cradle to Grave empowers companies with all the details they need to improve their business.

 

Integrated Solutions

Featured Partners:

 

   

We are pleased to offer the most complete all in one cloud solution for your business communications with Intermedia Unite.

This cloud solution offers unified communications, collaboration, data back-up and restore, video conferencing and multi-channel contact center with skills-based routing, call-back queuing, and a full suite of reporting tools. Fully native to the cloud offer, these applications do not rely on any third party developers. 

 

 

 
  

 

 

 

One Number, One Solution.  800.464.7585